FAQ

1.Q: Do dropshipping,doesnot it?

A: Yes,dropshipping is welcome here,but make sure that you should give us the right shipping information.

2.Q: How long does it take in shipping order door to door?

A: One week usually.Here we arrange order package and ship it out within 12hours in our working days - Monday to Friday-4:30 am to 6 pm (GMT +08:00). And in others time,we have our service online someday for business busy.

3.Q:What can I do if item is out of stock?

A:Sometimes temporary out of stock may happen, since a large quantity of goods are shipped from our warehouse, in this case we will contact you ASAP, you may choose what to do from the below:

a. if the goods will arrive in a week, you may choose to wait for the goods;

b. you may change the color of the items;

c. you may cancel the order.

4. Q: Are your items all authentic ?

A: We buy overstocks, closeouts, overuns from overseas factories and authorized dealers that say and give us legal invoices that all goods are authentic, however for legal reasons we must say that some goods can and are factory variants.

5.Q:Why are your items cheaper than the market?

A:We are worldwide company. we bring items directly from the manufacturers to the customers abroad. We send the item from factory straightly with manufacturer's price. That's why our shoes are cheaper than the market. Please be assured, it's 100% authentic.

6.Q:Why do you ask for my email address etc.?

A:We ask the details in order to contact you in case some matters happened to your order. You may receive information about your item in time. We do not make your details available to any other companies.

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